Refund policy


Our Promise

At Saha Golf, we want you to love what you wear. If something isn’t right, we’ll make it right — no unnecessary hoops.

Return Window

  • You may return or exchange eligible items within 30 days of delivery

  • Items must be unworn, unwashed, and in original condition, with tags attached

Eligible Items

Returnable

  • Apparel (polos, tees, tops)

  • Accessories (unless marked final sale)

Not Returnable

  • Final sale items (clearly marked)

  • Gift cards

  • Items damaged due to misuse or improper care

Exchanges

We understand fit matters. If something doesn’t feel right, reach out and we’ll help you exchange it or process a return.

  • Size or fit exchanges are free for domestic orders (US & Türkiye)

  • Subject to availability

  • If your desired size is unavailable, we’ll issue a refund instead

Return Shipping Costs

Domestic (US & Türkiye)

  • For domestic orders in the United States and Türkiye, your first return is on us.
    This applies to your first return per order and covers standard return shipping.

  • Customer covers return shipping, unless:

    • Item is defective

    • Wrong item was sent

  • In those cases, we cover everything

International Returns

  • Return shipping, duties, and taxes are the customer’s responsibility

  • Original shipping fees are non-refundable

Refunds

  • Refunds are issued to the original payment method

  • Processing time: 5–10 business days after we receive your return

  • Original shipping fees are non-refundable unless the return is due to our error

Damaged or Incorrect Items

If your item arrives damaged or incorrect:

  • Email team@sahagolf.com within 7 days of delivery

  • Include your order number and photos

  • We’ll replace it or refund you — your choice

International Orders & Customs

  • International orders may be subject to customs duties and taxes

  • These fees are non-refundable

  • If a package is refused due to customs fees, it may not be eligible for refund

How to Start a Return

  1. Email team@sahagolf.com

  2. Include:

    • Order number

    • Reason for return or exchange

  3. We’ll guide you through the next steps